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Care that keeps you connected

At Elder, we help match those seeking live-in care at home with a self-employed carer based on their individual needs and personality.

We offer a solution that’s built around the service user, promoting independence, choice and control in their care journey:

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Independent care professionals you can rely on

Elder’s rigorous quality assurance protocols with carers ensure service users receiving care at home don’t just stay connected, they stay safe.

Onboarding carers


  • Situational judgement test
  • Face-to-face interview via zoom
  • Enhanced DBS/PVG check

Quality assurance


  • Ongoing reviews of customer feedback
  • Escalation review committees
  • Access to e-learning platform

On-going support


  • Published Carer Standards
  • Welcome session for new carers
  • Dedicated Carer Support Team

How live-in care with Elder works

Our ElderMATCH technology sensitively pairs independent live-in carers to service users, based on their medical needs and personality, so they can stay close to the things and people they love.

A dedicated, independent live-in carer moves in to help with tasks from personal care to household tasks. Doing all that’s required to ensure the service user is safe, comfortable, and happy in their home. A live-in carer is able to support with:

  • Household maintenance
  • Getting up and ready
  • Personal hygiene
  • Preparing favourite meals
  • Running essential errands
  • Medication prompting

Carers on the Elder platform are able to offer a broad range of situational care, including but not limited to respite care and care following hospital discharge. Specialist carers on our platform are able to look after specific types of conditions, including dementia care, stroke care, and Parkinson’s care*.

An affordable home care option

Live-in care with Elder is comparable to the weekly long-term costs of residential care homes across various regions in Great Britain – and presents significant cost savings versus delayed discharge. Our pricing is tailored to the individual’s care needs, so get in touch for a quote.

Elder will work closely with the service user, social care advocates and family to accommodate for different funding arrangements. We have experience working with service users receiving funding support from Continuing Health Care or through personal budgets/direct payments. To set up commissioned services with local authorities, we are also able to establish approved supplier contracts.

Call us on 03702184230 to learn how to arrange care with Elder

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Who’s live-in care suited to?

What our customers have to say!

“Their doctors include highly qualified practitioners who come from a range of backgrounds and bring with them a diversity of skills and special interests. They also have registered nurses on staff who are available to triage any urgent matters, and the administration and support staff all have exceptional people skills”

“Their doctors include highly qualified practitioners who come from a range of backgrounds and bring with them a diversity of skills and special interests. They also have registered nurses on staff who are available to triage any urgent matters, and the administration and support staff all have exceptional people skills”

“Their doctors include highly qualified practitioners who come from a range of backgrounds and bring with them a diversity of skills and special interests. They also have registered nurses on staff who are available to triage any urgent matters, and the administration and support staff all have exceptional people skills”

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Sami Wade

Elder Customer

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Ahmed

Elder Customer

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Sonia Blake

Elder Customer

FAQs


Absolutely. Live-in carers offer assistance with a huge range of day-to-day requirements – including hygiene and grooming.

Putting your loved one at ease during this sort of care is tricky, but live-in carers are uniquely positioned to do just that. They can devote the time and attention required to build trust, as well as get to know just how much help they need to offer.

Of course. Live-in carers move into your loved one's home to offer 24-hour care – even if that means getting up occasionally in the middle of the night.

They'll help create routines around bedtime, ensuring better quality sleep for improved wellbeing. They might also get your loved one to the toilet if they need it, or put their mind at ease if they're confused.

If you begin to need more regular or intensive night-time support, you may benefit from a dedicated night carer, to ensure your day time live-in carer is getting enough rest.

A carer who moves into your loved one's home with them will need their own space in which to sleep and spend time when they are not actually providing care. Most commonly, a carer will have a bedroom of their own, but if this is not practical, you could adapt a reception room or study for them to use – as long as it's a private space i.e not a thoroughfare to another room or in regular use by other family members during the day.

The live-in carer will not need a bathroom of their own, although this would be preferable. They will need clean and functional bathroom facilities that they can use, and if sharing a bathroom, there should be somewhere for them to store toiletries.

We also recommend setting up a WiFi connection if you don't have one already. The internet is useful for many things, including keeping in touch with Elder, which can be even more important if you live in a rural location with poor phone signal.

Once you've got in touch and told us your care requirements, We'll review this information carefully and uniquely match you to a selection of carers we think would be a great fit for you.

You'll have time to review a detailed profile for each carer you're matched with in your MyElder account, as well as an introductory video where they'll talk about what they enjoy about being a carer and their experience, as well as their hobbies and interests. Then you simply need to confirm which carer you like best. You can also speak directly to them using the chat feature within MyElder, or arrange a phone call.